This Privacy Policy describes how KesariCloudTech ("we", "us", or "our") collects, uses, and shares information when you use our mobile game GemCrush: Puzzle Match ("the App").
1. Information We Collect
1.1 Automatically Collected Information
When you use the App, we automatically collect certain information through third-party services:
- Gameplay events — level started, level completed, level failed, score, stars earned
- Screen views — which screens you navigate to within the App
- Device information — device model, operating system version, language settings
- App usage data — session duration, app version
This data is collected via Firebase Analytics (provided by Google) and is used to understand how players interact with the game and to improve gameplay experience.
1.2 Advertising Data
The App displays advertisements powered by Google AdMob. Google may collect and use data to serve personalized or non-personalized ads, including:
- Advertising ID (Google Ad ID)
- IP address
- Device information
- Interaction with ads (views, clicks)
For more information on how Google uses data, visit: https://policies.google.com/privacy
2. How We Use Information
We use the collected information to:
- Analyze and improve gameplay mechanics and difficulty balancing
- Monitor app performance and fix bugs
- Display relevant advertisements
- Understand player progression and engagement
We do not sell your personal data to third parties.
3. Third-Party Services
| Service | Purpose | Privacy Policy |
|---|---|---|
| Firebase Analytics (Google) | Gameplay analytics | View |
| Google AdMob | In-app advertising | View |
4. Permissions Used
| Permission | Reason |
|---|---|
INTERNET | Required to load ads and send analytics data |
VIBRATE | Used for haptic feedback during gameplay |
5. Children's Privacy
The App is intended for general audiences. We do not knowingly collect personal information from children under the age of 13. If you believe a child under 13 has provided personal information through the App, please contact us and we will delete it.
6. Data Retention
Analytics data collected by Firebase is retained as configured in your Firebase project settings (default: 2 months for individual event data, 14 months for aggregated data). Advertising data is managed by Google per their retention policies.
7. Your Rights
Depending on your location, you may have the right to access the data collected about you, request deletion of your data, or opt out of personalized advertising.
To opt out of personalized ads on Android, go to: Settings → Google → Ads → Delete advertising ID or Opt out of Ads Personalization.
To request data deletion or exercise other rights, contact us at the address below.
8. Security
We rely on industry-standard security measures provided by Google Firebase and Google AdMob to protect your data. However, no method of transmission over the internet is 100% secure.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted within the App or on this page. Your continued use of the App after any changes constitutes acceptance of the new policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
KesariCloudTech
Email: suppor@kesaricloudtech.com
This privacy policy applies to the Android and iOS versions of GemCrush: Puzzle Match (package: com.kesaricloudtech.gem).